Your Privacy Matters.How We Protect Your Information.
1. Introduction
Welcome to Bombay Blokes Digital Solutions LLP ("Bombay Blokes", "we", "us", or "our"). We are a digital solutions agency offering services including Digital Marketing, Web Design & Development, SEO & Content, and Social Media Management to clients across India and internationally.
We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, store, disclose, and protect information about you when you:
- Visit our website or digital platforms;
- Engage us for any of our services;
- Contact us through any communication channel; or
- Otherwise interact with us in a professional or commercial capacity.
- By using our services, you acknowledge that you have read and understood this Privacy Policy.
2. Who We Are
- Legal Name: Bombay Blokes Digital Solutions LLP
- Nature of Entity: Limited Liability Partnership registered in India
- Services: Digital Marketing | Web Design & Development | SEO & Content | Social Media Management
- Operating Jurisdictions: India and International
- Contact: hello@bombayblokes.com
3. Information We Collect
We collect and process the following categories of personal information:
- Full name and contact details (email address, phone number);
- Business name, designation, and professional details;
- Project briefs, requirements, and creative inputs;
- IP address, browser type, device information;
- Pages visited, time spent, referral URLs;
- Cookie data and tracking technologies;
- Information received from third-party platforms such as LinkedIn, Google, Meta.
4. How We Use Your Information
- To provide and manage our services;
- To communicate regarding projects and support;
- To draft proposals, agreements, and invoices;
- To improve our internal processes and website performance;
- To send marketing communications (with consent);
- To comply with legal obligations including the Digital Personal Data Protection Act, 2023 (DPDPA).
5. Legal Basis for Processing
- Consent;
- Contractual Necessity;
- Legitimate Business Interests;
- Legal Obligations under applicable laws;
- Compliance with GDPR / UK GDPR where applicable.
6. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information.
We may share your data only in the following circumstances:
- With trusted service providers (cloud hosting, analytics, communication tools);
- When required by law or regulatory authorities;
- In the event of business transfers such as mergers or acquisitions;
- With your explicit consent.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience.
- Essential Cookies;
- Analytics Cookies;
- Preference Cookies;
- Marketing Cookies;
- You may control cookie settings through your browser at any time.
8. Data Retention
We retain personal data only as long as necessary for business and legal purposes.
- Duration of professional engagement;
- Legal and regulatory requirements;
- Dispute resolution and enforcement of agreements;
- Secure deletion or anonymisation after retention period.
9. International Data Transfers
As an agency serving international clients, your data may be transferred outside India.
- Use of contractual safeguards;
- Compliance with DPDPA and GDPR mechanisms;
- Standard contractual clauses where required.
10. Data Security
- Encryption of data in transit and at rest;
- Restricted access to personal data;
- Secure cloud infrastructure;
- Regular security reviews and audits;
- Notification in case of data breaches as required by law.
11. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Right to access your personal data;
- Right to correction;
- Right to erasure (subject to legal limits);
- Right to grievance redressal;
- Right to data portability (under GDPR);
- Right to withdraw consent;
- Right to lodge complaints with supervisory authorities.
12. Third-Party Websites
We are not responsible for the privacy practices of third-party platforms linked from our website. Please review their privacy policies before sharing information.
13. Children's Privacy
Our services are intended for adults aged 18 and above. We do not knowingly collect personal data from minors.
14. Contact & Grievance Redressal
For any privacy-related queries, please contact:
Bombay Blokes Digital Solutions LLP
Grievance Officer / Data Protection Contact
Name: Bombay Blokes
Email: hello@bombayblokes.com
Phone: +91 98200 98200
Address: 21 B, Madhu Estate, 1st Floor, Pandurang Budhkar Marg, next to IKEA Worli City Store, Lower Parel, Mumbai, Maharashtra 400013
We aim to acknowledge requests within 48 hours and resolve within 30 days.
15. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal or operational requirements. Your continued use of our services constitutes acceptance of the updated Policy